Inventory management affects a 3PL’s business at all levels and can make or break an operation. There are a number of events that can cause errors in your inventory including a mistake in the warehouse management system (WMS), a poorly laid out warehouse, or an employee error. The 3PL industry standard is 97 percent accuracy, which would be the equivalent of scoring an A+ on every single test. This seems impossible, but can be done with a few simple practices. So why is it important to be this precise and live up to this high standard?
Customer Service Lessons,
Supply Chain Strategy