The Value of Customer Service

Today, supply chain functions cover a wide range of objectives. These are typically centered on the growth of the business and most importantly, customer service. In warehouse storage and distribution, the core of customer service is forming a relationship that customers want to sustain over time. We all expect great customer service, so what are we doing to provide it?  Read More

Topics: Customer Service Lessons, Rise of 3PL Services

What Factors Should I Consider when Choosing a Warehouse Location?

With demand for industrial space increasing in the third quarter (57 million SF absorbed nationwide), more businesses than ever are looking for warehouse space. Whether companies are looking to outsource to a 3PL or to plant their own warehouse, determining the right location is the most crucial step. It can be the difference in how efficient and successful a business is. Here are the most important factors to consider in this process: Available space: The first step in locating a warehouse is finding open space. Companies must find a warehouse that can handle all of their requirements, though this may prove difficult in a scarce real estate market. Finding space may also include the ability to scale up in growth periods, not just finding sufficient space for your current product. If your storage needs are evolving, and you need to prepare for growth, outsourcing to a 3PL with public warehousing may be the best option. Price/Taxes: Doing a full cost analysis is crucial for any business before converting warehouses. This analysis includes everything from the initial cost of moving, building utilities, and local/state taxes. Massive, urban areas typically require higher prices, while smaller cities generally come with fewer expenses. Research the local government policies of the desired warehouse location as the local taxes and regulations can vary significantly. Once a complete cost breakdown is finished, the decision can become clear on where to warehouse. Infrastructure: The ability to have easy access to roads, interstates, or railways is critical for effective transportation. The main factor for most distributors is being located in a city with two or more highways intersecting. Being in a transportation hub allows for easy moving in all four directions and lets businesses pay less for fuel consumption. If the infrastructure is the most significant factor in locating a warehouse, look toward established markets and major highways. Proximity to consumer base: Having the consumers of your product close to the warehouse location helps distributors tremendously. Not only does it cut costs on freight, but it also allows faster deliveries to consumers. Determine the region or state where your most substantial customer base is and find a warehouse in that area to make quicker and cheaper deliveries. While being in a bigger market may be more expensive, going to one of these markets will likely bring a business closer to its consumers. Spartan Logistics has 18 strategically placed locations throughout the country. We offer solutions for businesses in various industries and have decades of experience in public and contract warehousing. To view the full list of our locations, click here.  Read More

Topics: Rise of 3PL Services, Future of Logistics, Supply Chain Strategy

Understanding Differences in Transportation Methods

When a customer outsources their transportation to a third-party logistics (3PL) company, they has several different options on which method of freight to use. Choosing the right system is crucial for both the customer and the provider to run an efficient operation. Each method comes with different costs, time, and effort required. Therefore, each company needs to understand the transportation options available through a 3PL. Full-Truckload (FTL): FTL are shipments of freight which are loaded to either a trailer’s maximum capacity or maximum weight. This method is common for businesses with large shipping volumes (typically above 20 pallets) who are looking to maximize their product per truck. FTL service also ensures that your product is the only one on the truck and is delivered on time. Less-Than-Truckload (LTL): LTL is any shipment of freight which does not require use of an entire trailer. For businesses with smaller volumes, (1-10 pallets per truck) LTL shipments are beneficial. Another benefit of LTL shipping is many 3PL’s will combine multiple LTL customers into one truckload, which saves costs on the use of trucks. However, this method can result in shipments which arrive late because a driver then has multiple stops to make in one trip. Intermodal: Intermodal shipments consist of freight which is moved by using two or more modes of transportation. One common application of intermodal shipping is product that is transported by rail or boat, but the warehouse is in a site which neither are easily accessible. The freight must then be moved by truckload to the site where it will be delivered to the final destination. Businesses typically don’t prefer to move freight this way because it is more expensive and requires multiple carriers, but it is often necessary for longer distance trips. Over-the-Road (OTR): OTR transportation is freight which is carried over long distances, typically by FTL. It requires significant time and cost to move when a business utilizes a warehouse far from the final shipping destination, but allows a driver to be fully dedicated to the truck and its security. We have a vested interest in bringing you the most efficient transportation services. We want to make it our business to make you successful. To learn more about Spartan's transportation and logistics and Services, contact our sales team.  Read More

Topics: Rise of 3PL Services, Rise of 3PL Fulfillment Services, Intermodal transportation

Choose a rail warehouse in Toledo, Ohio

As the economy begins to rebound from an extended shutdown, the need for warehouse space is only going to increase. This increase can be primarily attributed to a move away from traditional retail and toward order fulfillment centers. However, it is not often that 90,000 square feet of quality warehouse space with easy rail access comes available. The vacancy rate for industrial property in the Toledo market remains very low at 4 percent, indicating a shortage in warehouse space. As a result, manufacturers may struggle to find space to store their products and will look to locate a 3PL provider.  Read More

Topics: Toledo Ohio, 3PLs in Toledo Ohio, Warehouses in Toledo Ohio, Rise of 3PL Services, Rise of 3PL Fulfillment Services, Warehouses with rail capacity

How should 3PL's React Coming out of this Global Recession?

Warehouse managers have been forced to change many of the procedures they operate by over the past two months due to COVID-19. From sanitation guidelines to interrupted supply chains, 3PL companies have had to adapt with the changing times. These events have led to significant delays in operations and some decline in overall business.  However, as we move into this post corona virus world, the demand for warehouses is expected to surge for several reasons.  Read More

Topics: Rise of 3PL Services, Rise of 3PL Fulfillment Services, Future of Logistics, Logistics News